Terms and Conditions - Fundacja Provocare

Terms and Conditions of the Store

These Store Terms and Conditions (hereinafter referred to as the ‘Terms’) define the conditions for making purchases in the online store available at provocare.org, including payment rules, complaint procedures, methods of communication, as well as the rights, obligations, and responsibilities of the parties to the sales agreement. The Seller provides these Terms free of charge prior to the commencement of use of the Store, and the Customer may save their content in a convenient manner, for example by printing or storing them on a durable data carrier.

§ 1. General Provisions

Whenever the Terms and Conditions refer to:

a) Seller – this means the Provocare Foundation – Institute of Provocativeness, based in Warsaw at ul. Esej 21/22 (01-923 Warsaw), registered under KRS number 0001060239, NIP: 1182270087, REGON: 52647405000000.

b) Client – this means a natural person, legal entity, or organizational unit without legal personality, granted legal capacity under specific regulations, placing an Order and making purchases via the Store.

c) Parties – this means the Seller and the Client jointly.

d) Consumer – this means a natural person entering into an agreement with the Seller not directly related to their business or professional activity.

e) Entrepreneur with consumer rights – this means an entrepreneur ordering Digital Content or Digital Services related to their business activity, but not of a professional nature, in accordance with Article 7aa of the Consumer Rights Act and Articles 385⁵, 556⁴, 556⁵, and 576⁵ of the Civil Code.

f) Entrepreneur – this means a natural person, legal entity, or organizational unit without legal personality, granted legal capacity under separate legislation, acting in their own name in business activity, using the Store without being an Entrepreneur with consumer rights.

g) Digital Content – this means data produced and delivered in digital form.

h) Digital Service – this means a service that provides the Client with access to data in digital form or enables the creation, processing, and storage of such data, as well as interaction through digital means.

i) Store – this means the Seller’s online store available at and its subpages, through which the Client may place Orders and purchase Digital Services or Digital Content.

j) Agreement – this means a contract for the delivery of Digital Content or performance of a Digital Service concluded between the Seller and the Client via the Store, under which the Seller undertakes to deliver Digital Content or perform a Digital Service, including any contract involving both goods and services.

k) Distance Agreement – this means an agreement concluded between the Seller and the Client via the Store, without the simultaneous physical presence of the Parties, using one or more means of remote communication.

l) Service Agreement – this means any agreement other than a sales contract, under which the Seller provides or undertakes to provide a service, including a Digital Service, to the Client.

ł) Account – this means the Client’s account created on the Store’s website.

m) Order – this means an act constituting the Client’s declaration of intent aimed directly at concluding an Agreement and fulfilling a service for the Client under the terms and conditions specified in the Terms and Conditions.

n) Order Form – this means the form available within the Store through which the Client may place an Order.

o) Price – this means the monetary value the Client is obliged to pay to the Seller for the purchased Digital Content or Digital Services.

p) Payment – this means the Client’s transfer to the Seller’s bank account via available online payment methods in the Store, constituting settlement for the ordered Digital Content or Digital Services.

r) Proof of Payment – this means an invoice or receipt issued in accordance with the Goods and Services Tax Act of March 11, 2004 (Journal of Laws 2023, item 1570) and other applicable legal regulations.

s) Payment Operator – this means Przelewy24 – PayPro S.A. (PayPro), based in Poznań at ul. Pastelowa 8, 60-198 Poznań, registered under KRS number 0000347935, NIP: 779-23-69-887.

t) System – this means a set of cooperating IT devices and software enabling the processing, storage, sending, and receiving of data via a telecommunications network.

u) Digital Environment – this means the Client’s computer hardware, software, and network connections used to access or use Digital Content or Digital Services.

w) Business Days – this means weekdays from Monday to Friday, excluding public holidays.

y) GDPR – this means Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC.

z) Personal Data Protection Act – this means the Act of May 10, 2018 on the protection of personal data (Journal of Laws 2019, item 1781 as amended).

aa) Consumer Rights Act – this means the Act of May 30, 2014 on consumer rights (Journal of Laws 2020, item 287 as amended).

bb) Copyright and Related Rights Act – this means the Act of February 4, 1994 on copyright and related rights (Journal of Laws 2022, item 2509 as amended).

cc) Electronic Services Act – this means the Act of July 18, 2002 on the provision of electronic services (Journal of Laws 2020, item 344 as amended).

dd) Telecommunications Law – this means the Act of July 16, 2004 – Telecommunications Law (Journal of Laws 2022, item 1648 as amended).

ee) Civil Code – this means the Act of April 23, 1964 – Civil Code (Journal of Laws 2022, item 1360 as amended).

ff) Code of Civil Procedure – this means the Act of November 17, 1964 – Code of Civil Procedure (Journal of Laws 2023, item 1550 as amended).

The Store is available at the domain and its relevant subpages.
The Store is operated by the Seller.
The condition for using the Store and concluding an Agreement is the Client’s acceptance of these Terms and the Seller’s Privacy Policy. By accepting, the Client agrees to all provisions of these documents and undertakes to comply with them.
The Client may communicate with the Seller via email (dialog@provocare.org) or traditional mail (correspondence address: ul. Esej 21/22, 01-923 Warsaw).
The Client may not make purchases anonymously, under a pseudonym, or using incorrect personal data.
To delete an Account, the Client should notify the Seller via email using the address specified in point 5.
The Seller is responsible for the conformity of the service with the Agreement.
All information on the website at https://provocare.org, especially regarding Digital Content or Digital Services, does not constitute a commercial offer within the meaning of Article 66 of the Civil Code.
The Seller requires users of the Store to act in accordance with the Terms and applicable laws, not to disrupt its operation, and to use all content obtained through the Store solely for personal use under the license granted by the Seller.
The Seller takes appropriate measures to ensure the proper functioning of the Store, including using suitable tools or third-party services.
Using the Store requires the Client to have a digital environment that meets at least the following requirements:

a) access to email;

b) access to the internet;

c) ability to use a web browser.

§ 2. Digital Content and Digital Services Available in the Store

The Store offers:

a) e-tickets;

b) multimedia presentations, video recordings, and other materials provided in the form of a digital library.

The Seller offers Digital Content and Digital Services that are accessible only after the Order has been paid.
The specific nature of the Digital Content or Digital Services available in the Store is described on individual subpages, along with their distinctive features.
In cases where a particular feature deviates from the requirements of conformity with the Agreement, the Seller shall inform the Client, who, by placing an Order for such Digital Content or Digital Service, agrees to the absence of the specific feature indicated by the Seller.
The Seller makes every effort to ensure that the Digital Content and Digital Services available in the Store meet the highest standards.
The Client acknowledges that the Digital Content or Digital Services available in the Store do not guarantee the achievement of specific legal or economic benefits and do not constitute professional advice regarding specific factual circumstances. The Seller shall not be held liable for such outcomes.
A Party shall be liable for any damage caused to the other Party to the Agreement or to third parties by disclosing, transferring, using, selling, or offering information received from the other Party in violation of the provisions of the Agreement. This obligation remains binding on the Parties even after the performance or termination of the Agreement, regardless of the reason.

§ 3. Placing and Fulfilling Orders

The Client may purchase Digital Content or Digital Services by selecting them on the appropriate subpage of the Store.
To complete a purchase, the Client should follow the instructions displayed on the Store’s pages. First, the Client should click the “Add to cart” button located on the subpage alongside the price and description of the Digital Content or Digital Service. After adding the selected item to the shopping cart, the Client may continue shopping or click the “View cart” button. The purchase is finalized by clicking the “Proceed to checkout” button and completing payment on the following subpage.
A Client who has a discount code may use it by entering it in the field labeled “Coupon code.” The price will be adjusted accordingly after entering the code and clicking the “Apply coupon” button.
To place an Order, the Client should complete the Order Form by:

a) providing their full name and – optionally – company name;

b) providing their residential address (street, building number and – optionally – apartment number, postal code, city);

c) providing their email address;

d) providing their phone number;

e) accepting the Store’s Terms and Conditions and the Seller’s Privacy Policy by checking the appropriate box. Acceptance is required to place the Order and finalize the purchase;

f) giving consent for the Seller to fulfill the Order by clicking the “Buy and pay” button, which indicates the obligation to pay the price for the submitted Order.

The Client may optionally include comments with the submitted Order.
Until the “Buy and pay” button is clicked, the Client may modify the personal data provided, the selected Digital Content or Digital Services, and the chosen payment method.
By clicking the “Buy and pay” button, the Client acknowledges that concluding the Agreement entails an obligation to pay the Seller, and that submitting the Order Form constitutes a voluntary declaration of intent to enter into the Agreement with the Seller under the provisions of these Terms and Conditions.
The Client also acknowledges that by ordering Digital Content or Digital Services as described in point 7 above, they give explicit consent to begin the service before the withdrawal period expires, which results in the loss of the right to withdraw from the Agreement in accordance with § 9 point 5 letter c.
The Client should select a payment method for the ordered Digital Content or Digital Services from those available in the Store and then transfer the due amount to the Seller.
The Seller reserves the right not to fulfill the Order and to remove it from the System in the following cases:

a) failure to receive payment;

b) incorrect or incomplete completion of the Order Form that prevents the Order from being fulfilled.

§ 4. Prices, Promotions, Discounts, and Payment Methods

Prices in the Store are provided in Polish zloty (PLN) and are gross prices.
The Seller issues a proof of purchase for each Order in the form of a VAT invoice (personal or company, if the Client requests one), delivered electronically to the Client promptly, but no later than within seven business days.
If the Client requires an EU VAT invoice, they should contact the Seller and provide their Order number along with the necessary details for issuing the invoice.
The Client may pay for the ordered Digital Content or Digital Services via the Przelewy24 online payment system operated by the Payment Operator.
The Seller reserves the right to change the prices of Digital Content or Digital Services presented in the Store, withdraw or introduce new items, conduct promotions, offer discounts, and temporarily provide free Digital Content or Digital Services. These changes do not affect Orders placed before they come into effect. Details and duration of each change will be specified in the description of the relevant Digital Content or Digital Service.
In the event of a price reduction for a given Digital Content or Digital Service, the Seller will also display the lowest price that was in effect during the 30 days preceding the change alongside the current price.
If the Digital Content or Digital Services have been available in the Store for less than 30 days, the Seller will display the lowest price that was in effect from the date the item was first offered for sale until the date of the price change.
Promotions and discounts offered by the Seller cannot be combined.
Details of each promotion are specified in its terms and conditions, and each promotion has a limited duration.
The Seller uses tools provided by external vendors to meet requirements regarding pricing, promotions, and discounts, as well as how they are presented on the Store’s website and its subpages.
The Seller does not apply mechanisms for individual price adjustments in the Store based on automated decision-making.

§ 5. Delivery of the Subject of the Agreement

Upon conclusion of the Agreement, the Seller shall promptly deliver the Digital Content or Digital Service to the Client, unless a different delivery date is specified in the description of the respective Digital Content or Digital Service.
A Digital Service is considered delivered to the Client at the moment the Client gains access to it.
A Digital Content is considered delivered to the Client at the moment it is made available for download to the Client’s end device.
After the Agreement is concluded, the Seller shall send an email to the Client’s email address provided in the Order Form, containing a link to download the Digital Content or access the Digital Service, or information regarding the delivery date of such a link in the case of videoconferences and other events organized via remote communication tools (e.g., via the Zoom platform).
If the Client provides an incorrect email address in the Order Form or fails to ensure conditions that allow the delivery of the email referred to in point 4, the Client bears full responsibility for the failure to receive the Order. In such a case, the Client should promptly contact the Seller to resolve the issue.
The Agreement is concluded in Polish and in accordance with the content of these Terms and Conditions.

§ 6. Modification of the Subject of the Agreement

The Seller may not modify Digital Content or Digital Services that are delivered on a one-time basis.
The Seller reserves the right to modify recurring Digital Content or Digital Services when justified by:

a) the need to comply with applicable legal regulations;

b) editorial changes, including linguistic and stylistic adjustments that do not alter substantive content;

c) changes in the Seller’s business operations, particularly updates to its offerings;

d) the introduction of new technical solutions that facilitate access to the provided Digital Content or Digital Services.

The Seller is obliged to inform the Client of planned changes by sending an email to the address provided in the Order Form prior to their implementation.
The Client shall not bear any costs related to changes introduced by the Seller.

§ 7. Conclusion of the Agreement

Through the Store, the Seller provides the Client with Digital Services in the form of enabling the conclusion of an Agreement electronically. This service is provided free of charge as part of the price paid by the Client when placing an Order in the Store.
If the Client decides to create an Account, the Seller provides a service consisting of registering and maintaining the Account, as well as granting access to it via a login system. This service is also provided free of charge.
To create an Account, the Client must have internet access and an active email address, complete the registration form, accept the Terms and Conditions and Privacy Policy, and place an Order in the Store.
The Client will receive an email with an activation link at the address provided during registration. After clicking the link and setting an individual password, the Account will be created and activated.
The agreement for the provision of the free digital service of creating, maintaining, and operating the Client’s Account is concluded for an indefinite period upon registration in the Seller’s Store.
In the case of a Client who is a Consumer, the Seller has the right to terminate the agreement for maintaining the Account and remove or restrict the Client’s ability to place Orders at any time with a fourteen-day notice period.
In the event of a gross violation of these Terms and Conditions by a Consumer, the Seller has the right to terminate the agreement for maintaining the Account and remove or restrict the Client’s ability to place Orders with immediate effect. Gross violations include, in particular:

a) using the Store in a manner contrary to the law, these Terms, or good practices;

b) using the Store or Account in a way inconsistent with their intended purpose;

c) using the Store or Account in a way that is burdensome to other Clients or the Seller;

d) copying or sharing the Seller’s Digital Content or Services with third parties without consent;

e) providing false information to the Seller;

f) attempting to breach the Store’s or Account’s technical security systems to gain unauthorized access.

The Client has the right to terminate the agreement for maintaining the Account at any time with a fourteen-day notice period or immediately for valid reasons.
The Client may delete their Account independently or contact the Seller via email using the contact details provided in § 1 point 5.
Deleting the Account may hinder or prevent further use of the digital service, such as viewing order history.
If the Client withdraws from the Agreement, the Seller may block further access to the digital service, including canceling access to purchased Digital Services or blocking the Account.
Deletion of the Account by the Seller results in the Client losing access to all resources previously available through the Account.
If the Client does not meet the technical requirements for using the Digital Service, as previously communicated by the Seller, the Seller is not liable for non-conformity in this regard.
The Client logs into their Account using their email address and password.
It is prohibited to share Account credentials with third parties or to create multiple Accounts by the same Client.
The Seller implements organizational and technical measures to prevent unauthorized access to or modification of personal data. These include technical support and appropriate security mechanisms.
Creating an Account is required to access certain Digital Content or Services available in the Store (e.g., access to the e-library).
The Seller strives to ensure the Store operates properly, without interruptions or difficulties. Clients who notice any irregularities are encouraged to contact the Seller to report them.

§ 8. Complaint Procedure

The Seller makes every effort to ensure that the Digital Content and Digital Services offered are in conformity with the Agreement and that the Client can use them in accordance with its provisions.
The Seller is liable for any lack of conformity of the Digital Content or Digital Service with the Agreement that existed at the time of delivery and becomes apparent within two years. In such cases, the Client may request that the Seller bring the Digital Content or Digital Service into conformity with the Agreement.
The Seller shall bring the Digital Content or Digital Service into conformity without undue delay and without excessive inconvenience to the Client.
The Seller shall bear the costs associated with restoring conformity.
If restoring conformity is impossible or would involve excessive costs, the Seller has the right to refuse to do so.
In the event of non-conformity, the Client may submit a declaration to reduce the price or withdraw from the Agreement if:

a) the Seller has not restored conformity;

b) restoring conformity is impossible or would involve excessive costs;

c) the non-conformity persists despite the Seller’s attempts to remedy it;

d) the non-conformity is significant enough to justify a price reduction or withdrawal without prior request for restoration;

e) circumstances or the Seller’s statement clearly indicate that restoration will not occur without undue delay or excessive inconvenience.

If the Digital Content or Digital Service was provided in exchange for payment and the non-conformity is not significant, the Client may not withdraw from the Agreement.
The Seller is not liable for non-conformity if:

a) the Client’s device does not meet the technical requirements specified by the Seller before the Agreement was concluded;

b) the Client claims their device meets the requirements but refuses to cooperate in verifying this or identifying the cause of access issues.

Complaints should be submitted via email to dialog@provocare.org.
The complaint should include:

a) Full name or company name of the Client;

b) Residential or business address;

c) Subject of the complaint;

d) Substantive and formal justification;

e) The Client’s expectations toward the Seller.

Upon receiving the complaint, the Seller will confirm receipt via email.
Complaints will be reviewed within fourteen days from the date of receipt.
If the complaint lacks any of the required information listed in point 10, the Seller will give the Client seven days to submit a corrected version.
If the complaint results from a lack of familiarity with these Terms and Conditions, the Seller reserves the right not to review it.
The Seller is obliged to refund only the portion of the price corresponding to the Digital Content or Digital Service that was non-conforming or canceled due to withdrawal.
The Seller must refund the applicable amount promptly, no later than fourteen days from receiving the Client’s declaration of withdrawal or price reduction.
Refunds will be made using the same payment method used by the Client, unless the Client agrees to another method that does not incur additional costs.
The provisions of this paragraph also apply to Consumers and Entrepreneurs with consumer rights.

§ 9. Withdrawal from the Agreement

A Client who is a Consumer or an Entrepreneur with consumer rights has the right to withdraw from the Agreement within fourteen days without providing any reason, except in the cases described in point 5.
A Client wishing to exercise the right of withdrawal must inform the Seller within the period specified in point 1 by submitting an unequivocal statement.
The Seller shall refund the Client’s payment promptly, but no later than within fourteen days from the date of receiving the Client’s withdrawal statement.
The Seller shall issue the refund using the same payment method used by the Client, unless the Client agrees to a different method that does not incur any additional costs.
The right to withdraw from a distance contract does not apply to the Client in the case of:

a) contracts where the price or remuneration depends on fluctuations in the financial market beyond the Seller’s control, which may occur before the withdrawal deadline;

b) service contracts for which the Client is obliged to pay a price, if the Seller has fully performed the service with the Client’s prior express consent, and the Client was informed before the service began that they would lose the right to withdraw once the service was completed, and acknowledged this;

c) contracts for the supply of digital content not delivered on a tangible medium, for which the Client is obliged to pay a price, if the Seller began performance with the Client’s prior express consent, and the Client was informed before the service began that they would lose the right to withdraw once the service was completed, and acknowledged this, and the Seller subsequently provided confirmation of this statement on paper or another durable medium;

d) contracts for the provision of services related to entertainment, sports, or cultural events, if the contract specifies a specific date or period of service.

A corrective invoice will be issued by the Seller at the time of refund and sent electronically to the email address provided during the Order. The Client agrees to this and undertakes to confirm receipt of the invoice.
After withdrawal from the Agreement, the Seller may use personal data provided or generated by the Client during use of the purchased Digital Content or Digital Service, as well as content that:

a) relates solely to the Client’s activity during use of the Digital Content or Digital Service provided by the Seller;

b) is useful only in connection with the Digital Content or Digital Service that is the subject of the Agreement;

c) was created by the Client jointly with other Clients who may continue to use it;

d) has been combined by the Seller with other data and cannot be separated or can only be separated with disproportionate effort.

Upon request, the Seller shall provide the Client with content other than personal data that was provided or generated during use of the Digital Content or Digital Service, if such content was created jointly with other Clients who may continue to use it.
The Seller shall provide the content referred to in point 8 without undue delay, free of charge, and in a commonly used machine-readable format.
A Client who exercises the right to withdraw from a contract for the supply of Digital Content or Digital Services is obliged to cease using and sharing them with third parties.
In the event of withdrawal from the Agreement, the Seller has the right to prevent the Client from further use of the Digital Content or Digital Service, including by disabling access to the Client’s Account.
The provisions of this paragraph applicable to Consumers also apply to Entrepreneurs with consumer rights.

§ 10. Entrepreneur

The provisions of this paragraph apply to Clients who are Entrepreneurs, and each use of this term in this paragraph shall be understood in accordance with the definition provided in § 1 point 1 letter f of these Terms and Conditions.
In the case of the sale of Digital Content or Digital Services in business-to-business transactions, the Parties exclude the Seller’s liability under the statutory warranty in accordance with Article 558 § 1 of the Civil Code.
The Seller shall not be liable to the Client who is an Entrepreneur for lost profits.
The Seller’s total liability to the Client who is an Entrepreneur for non-performance or improper performance of the Agreement is limited to the amount of the price paid for the Digital Content or Digital Service.
With respect to a Client who is an Entrepreneur, the Seller has the right to independently determine or limit the available payment methods, as well as require full or partial prepayment, regardless of the payment method selected by the Entrepreneur or the conclusion of the Agreement.
In the case of a Client who is an Entrepreneur, the Seller has the right to terminate the service agreement for maintaining the Client’s Account without providing a reason, with immediate effect, by sending an appropriate notice via email to the address provided by the Client during Account registration. This action does not give rise to any claims against the Seller.
In the case of a Client who is an Entrepreneur, the Seller has the right to withdraw from the concluded Agreement without providing a reason within fourteen days from the date of its conclusion by sending an appropriate notice via email to the address provided by the Client in the Order Form. This action does not give rise to any claims against the Seller.

§ 11. Entrepreneur with Consumer Rights

The provisions of this paragraph apply to Clients who are Entrepreneurs with consumer rights, and each use of this term in this paragraph shall be understood in accordance with the definition provided in § 1 point 1 letter e of these Terms and Conditions.
Entrepreneurs with consumer rights are subject to the provisions of these Terms and Conditions applicable to Consumers, including those concerning:

a) the right to withdraw from a contract concluded remotely or outside the business premises;

b) digital services provided electronically;

c) complaints and non-conformity of the sold item with the contract, within the scope limited by Article 7aa of the Consumer Rights Act, as well as Articles 385⁵, 556⁴, 556⁵, and 576⁵ of the Civil Code.

In matters beyond the scope specified in point 2, the provisions of these Terms and Conditions applicable to Entrepreneurs, as referred to in § 10, shall apply to Entrepreneurs with consumer rights.
When exercising their rights regarding complaints and the right to withdraw from the concluded contract, the Entrepreneur with consumer rights shall submit a complaint or a withdrawal notice to the Seller in accordance with the provisions of these Terms and Conditions.
Along with the complaint or withdrawal notice, the Entrepreneur with consumer rights shall submit a statement confirming that the purchased Digital Content or Digital Services are directly related to their business activity but do not have a professional character for them.

§ 12. Copyright

All content available on the Seller’s website—including, in particular, Digital Content and Digital Services offered in the Store, as well as the Seller’s proprietary methodology used to deliver services—constitutes works within the meaning of the Copyright and Related Rights Act (hereinafter: Works), to which all proprietary rights belong to the Seller. These Works are the Seller’s intellectual property and are legally protected.
Dissemination of the Seller’s Works, as referred to in point 1, in a manner contrary to the provisions of these Terms and Conditions constitutes a violation of the law and may result in civil and criminal liability for the person committing such an act.
The Seller has the right to seek compensation from any person infringing its proprietary copyright for material or non-material damages, including lost profits.
The Seller grants the Client a non-exclusive, non-transferable license, without the right to sublicense, to use the Digital Content or Digital Services purchased in the Store.
The license is granted for the duration of the Client’s access to the purchased Digital Content or Digital Services. The access period is specified in the description of the respective item; if not stated, it is 365 days from the date of the Order.
The license fee is included in the price paid by the Client for the Digital Content or Digital Service.
The license is granted upon full payment by the Client of the amount due under the Agreement concluded with the Seller.
Under the Agreement, the Client is authorized to use the purchased Digital Content or Digital Services solely for personal use, without territorial restrictions, within the following fields of exploitation:

a) Fixation and reproduction of Works:

Creating copies of the Works using any technique, including printing, reprographic, photocopying, photographic, offset, magnetic recording, optical, laser, and digital techniques, on any medium, including paper, magnetic, optical, and electronic media;
Uploading the Works to computer memory (without quantity restrictions) and saving them in any format, excluding placement on servers enabling digital download by an unlimited number of recipients (Works are provided for the Client’s personal use only);

b) Modification of Works:

Editing the content of the Works by inserting individual data, particularly in versions provided to the Client that allow free editing.

The Client is not permitted to use the purchased Digital Content or Digital Services in any manner inconsistent with these Terms and Conditions.
With regard to Works available in the Seller’s Store, the following actions are prohibited:

a) Presenting or sharing them in any form with third parties;

b) Creating copies of the Works using any technique, including printing, reprographic, photocopying, photographic, offset, magnetic recording, optical, laser, and digital techniques, on any medium, for purposes other than personal use;

c) Reproducing the Works in book or press publications, in paper or electronic form, or publishing them in information networks, including the internet, in a manner inconsistent with or exceeding the scope of the granted license;

d) Public performance, exhibition, display, playback, broadcasting, and rebroadcasting via wired or wireless transmission, terrestrial stations or satellite, as well as public sharing of the Works in a way that allows anyone to access them at a time and place of their choosing, including online sharing, in a manner inconsistent with or exceeding the scope of the granted license.

The Client is obliged to exercise due diligence to ensure that the purchased Digital Content or Digital Services are not made available to third parties.
The Seller may periodically update the Digital Content or Digital Services available in the Store in accordance with these Terms and Conditions.
If the creation of specific Works involved materials—particularly photos or graphics—provided under paid or open-source licenses, the proprietary copyrights to those elements belong to their respective creators.

§ 13. Personal Data Protection

The controller of personal data processed in connection with the implementation of the provisions of these Terms and Conditions is the Seller.
Providing personal data is voluntary but necessary to use the Seller’s Store, including the creation and maintenance of the Client’s Account, conclusion of the Agreement, and the Seller’s performance of the Services described therein.
The Client has the right to access their personal data, update and correct it, as well as request its deletion or restriction of processing.
The Seller reserves the right to send unsolicited messages to individuals whose contact details it possesses and who have given their consent.
The Seller understands unsolicited messages, as referred to in point 4, to include information directly related to its services and offerings, non-commercial messages (e.g., greetings), as well as commercial information.
Detailed information regarding the processing of personal data by the Seller is provided in the Privacy Policy, which constitutes an integral part of these Terms and Conditions. The Client may review the Privacy Policy by visiting: .

§ 14. Reviews

Customer reviews may be displayed on the Seller’s website, including within the Store operated on that site.
The reviews referred to in point 1 may appear in various places on the website, including but not limited to a dedicated “Reviews” section on the homepage and as part of the description of Digital Content or Digital Services on individual product subpages.
Reviews published by the Seller may link to external tools and platforms that present customer feedback, such as reviews from the Google Business profile or social media accounts.
Reviews may be presented in various formats, including textual form with the image and personal data of the reviewer, partial presentation of such data, or entirely anonymously.
By submitting a review of purchased Digital Content or Digital Services, the Client consents to its publication within the Store for purposes defined by the Seller.
The Seller makes every effort to ensure that published reviews are reliable and originate from actual Clients of the Store.
If the Seller has concerns regarding the reliability of a submitted review or its origin from an actual Client of the Store, the Seller will verify it by contacting the author.
Reviews referred to in point 7 will not be displayed on the Seller’s website until any doubts regarding their reliability or origin have been resolved.
The Seller is not obligated to publish all reviews and reserves the right to remove them when deemed justified.

§ 15. Alternative Dispute Resolution Methods

In the event of a dispute between the Seller and a Client who is a Consumer, the Consumer has the option to use out-of-court methods for handling complaints and pursuing claims, in particular through:

a) mediation;

b) contacting the provincial inspector of the Trade Inspection Authority;

c) contacting a permanent consumer arbitration court;

d) contacting a district (municipal) consumer rights ombudsman or a social organization whose statutory tasks include consumer protection.

More information about out-of-court methods for handling complaints and pursuing claims can be found on the website of the Office of Competition and Consumer Protection at .
The provisions of this paragraph also apply to Entrepreneurs with consumer rights.

§ 16. Final Provisions

The Parties agree that all correspondence and declarations shall be exchanged via email, using the Seller’s email address indicated in § 1 point 5 of these Terms and Conditions and the Client’s email address used when placing the Order in the Seller’s Store, unless otherwise specified in the Agreement.
The Parties declare that their arrangements, provided they do not alter the content of the Agreement, shall be binding unless the Agreement or applicable law requires a written form for their validity.
Matters not regulated by these Terms and Conditions shall be governed by separate agreements concluded between the Parties and applicable legal provisions, in particular the Civil Code, the Consumer Rights Act, and the Personal Data Protection Act.
The Seller reserves the right to amend the Terms and Conditions at any time. If a decision is made to amend the Terms, the Seller shall publish the consolidated version on its website.
The introduction of a new or amended version of the Terms and Conditions shall not affect the content of contractual relationships established prior to the change.
Any disputes arising between the Seller and a Client who is not a Consumer shall be resolved by the common court having jurisdiction over the Seller’s registered office.
The local jurisdiction of the court in the event of a dispute between the Seller and a Client who is a Consumer shall be determined in accordance with the general provisions of the Code of Civil Procedure.
These Terms and Conditions enter into force on August 1, 2024 and shall remain in effect for an indefinite period.

Archived Versions of the Terms and Conditions:

Archived versions of the Terms and Conditions will be published here, with the option to download them in PDF format. Currently, there are no archived versions available